Claims Representative, Inside BI/Casualty Job Opportunity

Job Title:    Claims Representative, Inside BI/Casualty
Job Ref.:    5066
Job Location:    Calgary, AB, Canada
Employer:    Economical Insurance
Job Type:    Full Time
Department:    Commercial Insurance
About Us
Founded in 1871, Economical Insurance® is one of the largest property and casualty insurance companies in Canada, providing security and support for our customers and broker partners from coast to coast.
We make one simple promise to all of our customers: we'll be there when you need us most. When the unthinkable happens, you can count on Economical to take care of the details so you can get on with your life. Our innovative insurance products are backed by professional, 24-hour emergency claims service so we're always available when you need us.

Job Description:
Reporting to the Team Leader, Casualty Bodily Injury Claims, you are accountable for investigating, evaluating and settling Bodily Injury Claims in accordance with the Laws applicable to the jurisdictions the loss occurred in.

Job Minimum Requirements:

•     University degree or a college diploma or the CIP designation.
•     Minimum of 3 years claims handling experience in bodily injury / casualty litigation is preferred.
•     Mediation, settlement conference, and JDR/ADR experience an asset.

Personal Characteristics:

•     Professional, friendly and courteous in all interactions, whether with customers or co-workers.
•     Perform well in a busy operation and remain calm under pressure.
•     Team player adaptable to a changing environment.
•     Strong written and verbal communication skills.
•     Confidence in dealing with Plaintiff and defense council and Judges.

Job Duties:

•     Securing details of claims by corresponding with claimants, lawyers, investigators, third party adjusters, ISU, etc,  via telephone.
•     Assessing coverage eligibility.
•     Reserving files appropriately and timely after assessing claim.
•     Maintaining detailed file records on an electronic claims system.
•     Processing payments after confirming settlements and adjusting reserves.
•     Coordinating the most effective course of action for claims.
•     Responding  to correspondence in a timely fashion.
•     Reviewing file material and assessing quantum for injury settlements.
•     Arranging independent medical assessment when appropriate.
•     Preparing settlement proposals.
•     Obtaining medical information necessary for independent medical assessments.
•     Responding and quantifying settlement proposals.
•     Preparing, quantifying and taking an active role in JDRs, Examination for discoveries, and Mediations.
•     Directing defense council on all files.
•     Directing Independent adjusters, private investigators, SIU, in their efforts to collect information for investigation and quantum purposes.

Deadline Date: 31/01/2014

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