Tuesday 18 March 2014

Financial Analyst, Capital Management Job Vacancy in Toronto




Job Title:    Financial Analyst, Capital Management
Job Ref.:    32470
Job Location:    Canada Ontario Toronto
Employer:    Bell
Position Type:     Management
Position Level: CP2

About Us
Accelerate your professional growth and development through career mobility. Our philosophy is to fill vacancies with qualified internal candidates before hiring externally, offering you countless ways to shape your future.

An integral part of our customer service focus, includes contact centres across Canada supporting all of our Bell Mobility and Bell Residential Services customers. Our Customer Operations team is responsible for strategy, design and delivery of core call centre tools and processes, including queue strategy, routing, and call monitoring tools.

Would you enjoy working in a fast paced environment? Would you enjoy partnering with other like minded high energy professionals that are passionate about enhancing the overall customer experience across Bell? Would you enjoy partnering the senior executive team on business transformation projects? Would you enjoy working for an organization that recognizes you for your efforts?

Our people are empowered to make big things happen and are supported by growth, training and personal development opportunities.

Being at the forefront of strategy and execution, we are always in need of smart people who like to get things done. If you are looking for more than just another place to work and are not afraid of challenges, we would like to hear from you.

Name and description of the hiring department:

The Customer Experience Strategy team is seeking a specialist to manage the Capital funding related to the 50+ business improvement projects that will improve the customer experience for Bell Residential and Bell Mobility services.

Job Description:
This position is responsible for support to both the Customer Experience Strategy and Project groups with the management of investment decisions related to Customer Operations capital investments (Capex) and Operating expense only projects (Opex for Capex). This role will impact the entire cycle, which includes, budgeting/allocation, setting up projects in the Project Management tool, forecasting, re-allocating funds based on changing business needs and managing to financial budget targets. In addition the role will ensure Strategic Prioritization of projects to ensure the organization is funding the initiatives based on the correct prioritization.

The role will support the annual budget, quarterly YEE forecast and monthly reconciliation of actuals vs forecasts for both Opex related to Capex and Capex. S/he will leverage strong financial analytical skills to create planning tools, managing the release of funds through the 5 step Gating process and maintain the approved list of projects with authorized spending amounts. The ideal candidate will provide sound financial analysis and solid relationship skills ensuring internal stakeholders are receiving the necessary information on project status and the latest cost outlook. The Specialist for Capital Planning and Financial Analysis will participate in annual planning sessions; perform analysis to support annual market planning meetings as well as provide support for other Capex and Opex for Capex initiatives as needed. This person will lead or participate in ad-hoc projects such as (but not limited to): performance of investments and process improvements. They will also establish and maintain collaborative working relationships with all business partners including IT, PMO, & Finance. You will be the single point of contact on which projects are authorized for development and deployment for Consumer Customer Experience/Operations.

The ideal candidate will have a solid understanding of financial modeling such as NPV analysis. This person should have the ability to perform financial analysis in a fast paced environment. The candidate must exhibit strong analytical skills with the ability to synthesize financial analysis and business objectives into clear business updates. Strong interpersonal and communication skills as well as the ability to present to senior leadership are a must. Proven ability to build strong working relationships and influence others is required. The ideal candidate will bring demonstrated initiative and ability to work independently as well as look for opportunities to improve existing processes. Strong organizational, project and time management skills preferred.

Other Specific Role Responsibilities include:
* Monitor what is being built against what was in the original budget. Identify and quantify any out of scope activity, including but not limited to unbudgeted or under-budgeted Items
* Project schedule changes. Unforeseen, beyond-control market realities such as regulatory bottlenecks, jurisdictional hurdles, force majeure or capital constraints
* Schedule and cost Integration. Realistic time-phasing of deliveries and cost needs to align with schedule
* Accurate allocation of costs by task. Stay alert on procurement coding errors, catch them before requisitions turn into purchase orders. Data integrity is critical for reporting and forecasting.
* Work closely with Project Managers and IT Project managers to ensure up to date and accurate monthly and quarterly forecasting of Capital and Opex funding.
* Review upcoming Gate review agendas and review Gate review minutes to ensure funding presented and approved matches with funding allocated on authorized project list.
* Prepare monthly and quarterly reviews of planned vs actual spending and highlight/report out to Director and VPs on any key variances.

Job Requirements:
* University degree in business or equivalent relevant experience
* Excellent analytical, financial and presentation skills
* Creative, strategic thinker
* Ability to conceptualize and plan activities to drive business objectives
* Ability to prioritize and multi-task in a fast-paced environment.
* A team player who is also able to work independently
* Excellent knowledge MS Office product suite especially Excel
* Strong negotiation and collaboration skills
* 2+ years Financial analytics and reporting experience preferred

Deadline Date: 28/03/2014

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