Management Job at Deloitte Canada; Account Manager

Job Title:    Account Manager (6 Month Contract)
Job Ref.:    CA83368NH-R
Job Location:    Greater Toronto, Ontario, Canada
Employer:    Deloitte Canada
Job Type:    Full-time
About Us
Deloitte is one of Canada’s leading professional services firms, providing assurance & advisory, tax, consulting and financial advisory services in 56 offices across Canada. At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work with clients, you’ll have the chance to customize aspects of your career path, your educational opportunities and your benefits. We’ll also give you the right tools to learn new skills and explore new opportunities - whether in a different service area, industry, across the country, or even across the globe.

At Deloitte, we take care of our people. We understand they are our greatest asset and so we’ll do whatever it takes to help them grow, learn and feel part of a diverse and inclusive environment.

Please review the opportunity below and if it sounds like something you’d be interested in, be sure to apply and you too could be part of the Deloitte team.

A career at Deloitte will offer you the opportunity to:

•     Work in a fast growing and exciting organization with professionals who are eminent in their respective field
•     Have challenging and interesting work in a team environment
•     Continue your development throughout your career to reinforce and expand your chosen career path

Job Description:
This six month contract opportunity is with the Account Management team working with the Director, Account Management in supporting a portfolio of accounts in public sector for the Ontario region and in the strategy support development for the group. The goal is to support the business through the development, management and execution of strategic account management activities on select priority accounts and industries while building the strategy for the group. The preferred location for this position is Toronto however depending on the candidate, we would be open to it being based out of our other Ontario offices.

Job Requirements:

•     Minimum five years of account/sales support experience
•     Proven track record in sales support of complex services to complex organizations
•     Strong communication skills, both verbal and written
•     Ability to develop relationships with both client and industry stakeholders and influencers
•     A minimum of a Bachelor's Degree in Marketing, Business, or other related discipline is preferred
•     Self-starter, proactive and professional in demeanor
•     Demonstrated project management skills
•     Excellent interpersonal and client service skills with partners and senior level executives

Job Duties:
Account management:

•     Work day-to-day with the Director, Account Management and LCSP(s), of named account(s), as part of the team to achieve full compliance with all the performance measures set out in the account
•     Provide support and execute internal and external industry related events, provide monthly industry relevant updates, and assist in the sales process by pushing forward key opportunities
•     Maintain ongoing account, opportunity and relationship status reports using the firm’s CRM tool
•     Support the development of account and opportunity pursuit strategies, provide project management assistance with RFP’s and maintain qualification resources
•     Perform or facilitate client and marketplace research to support the creation of sales strategies for key opportunities.
•     Leverage the firms marketing programs
•     Identify and communicate industry trends, client needs and link to our capabilities and marketing programs and POVs
•     Work with Director, Account Management and LCSP to create the strategic account plan and revenue plan
•     Support the development and execution of client strategies for our key target accounts
•     Create targeted relationships building opportunities to support to the client service team in building relationships with key senior executives
•     Facilitate the client feedback program for key relationships at the accounts.

    Adhere to firm’s policies in the area of:

•         Independence
•         Confidentiality
•         Non-solicitation
•         Intellectual property

Strategy:

•     Work day-to-day with the Director, Account Management in defining vision, setting long-term strategy tactics
•     Supports the development of strategic and operating plan, performance measurements and reporting
•     Supports and contributes to the development and implementation of the business planning cycle including financial analysis, budgeting and resource planning
•     Coordinates needs assessments, technical implementations and the effective uses of strategy and planning tools, repositories and processes required to deliver quality, value-added solutions and services
•     Manages small project teams as a formal or informal team leader
•     Provides updates on action items via discussions and status reports in written, verbal and graphical form
•     Works with others to generate new ideas to resolve issues

Deadline Date: 30/03/2014

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