Tire & Lube Express (TLE) Technician Needed at Walmart

Job Title: Tire & Lube Express (TLE) Technician
Job Ref.: 296790BR
Job Location: Fisher Hallman And Ottawa, ON, Canada
Company/Employer: Walmart Canada
About Us
Walmart Canada operates a growing chain of discount stores and supercentres with more than 375 locations nationwide serving more than one million customers each day. With 94,000 associates, Walmart Canada is one of Canada’s largest employers and is recognized by Waterstone Human Capital as having one of Canada's top 10 corporate cultures. Walmart Canada is focused on helping Canadian families in need. Since 1994, Walmart has donated and raised more than $180 million to Canadian charities and not-for-profit organizations.

Job Description
Perform all services offered in the TLE (i.e. oil changes, tire installations and rotations, etc.). Processes all TLE Service Orders and operates the TLE Register if required. Follows double check procedures on all vehicles.

Job Requirements:
The requirements listed are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Licensing & Other Qualifications

• Must have a valid and full provincial Driver’s License. 
• Ability to drive automatic and manual transmission vehicles is preferred. 
• All TLE Associates must complete the required in-store Certification program. 
• Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. 
• Ability to compute rate, ratio and percent. 
• Basic Reading/Writing Skills 
• Strong written communication skills. 
• Ability to understand the meaning of written or printed matter and to record information by inscribing characters or symbols. 
• Knowledgeable in all areas of the TLE (i.e. services and products). 

Job Specific Skills

• Strong attention to detail. 
• Ability to work under pressure and in a fast paced environment. 
• Strong verbal communication skills. 
• Ability to work in a team environment.

Physical Demands

• The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 
• The Associate is regularly required to stand or walk. 
• The Associate uses his/her hands to handle merchandise and may be required to reach with his/her hands and arms. 
• The Associate frequently is required to bend, twist or squat. 
• The Associate must occasionally lift and/or move at least 40 and up to 80 pounds (lbs). 
• The Associate will be required to perform tasks involving firm grasping and repetitive movements (i.e. reaching above shoulder and waist level). 
• The Associate will be required to climb ladders (i.e. retrieve merchandise, stock shelves etc. 

Work Environment:
The work environment characteristics described in this section are representative of those an Associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.


Job Duties:

• Perform all services offered in the TLE (i.e. oil changes, tire installations and rotations, etc.). 
• Processes all TLE Service Orders and operates the TLE Register if required. 
• Follows double check procedures on all vehicles. 
• Handles and processes claims merchandise (i.e. tires). 
• Maintains a safe work environment through maintaining cleanliness and identifying all unsafe working conditions on the sales floor and service area. 
• Adheres to all TLE uniform requirements and safety guidelines. 
• Provides excellent Customer Service by: Practicing the 3 Metre Rule. 
• Answering Customer calls promptly. 
• Assisting Customers in finding merchandise. 
• Answering register calls promptly. 
• Operating the register when needed. 
• Showing a high sense of urgency with all assignments. 
• Following proper procedures for handling claims merchandise. 
• Being knowledgeable about register operations. 
• Providing assistance to the front end Associates with price checks. 
• Remains knowledgeable regarding all areas of the store. 
• Practices safe work habits by: Cleaning all spills quickly. 
• Following all safety and emergency policies and procedures. 
• Keeping the floor clear of all objects. 
• Properly using all ladders and ensuring they are not left on the sales and TLE shop floor. 
• Following proper lifting techniques. 
• Ensuring all displays are secured in a safe and proper manner. 
• Ensuring Occupational Health and Safety Act guidelines are being followed properly. 
• Ensuring stable stacking of merchandise. 
• Using back support belt when necessary. 
• Being knowledgeable about emergency and safety procedures.

Deadline: 05-02-2014

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