Job Title: Service and Installation Technician
Job Location: Mississauga, Ontario
Company/Employer: Northern Dock Systems
Job Type: Full Time
About Us
Northern Dock Systems is an industry leader in the sales and service of loading dock equipment, industrial doors and Big Ass Fans (high-volume, low-speed industrial fans) – all designed to improve safety, productivity, and energy consumption.
Job Qualifications:
• Must have 3 + years sales experience as a lead technician
• Excellent customer service skills
• Drivers license in good standing
• Electrical experience is an asset
Job Duties:
• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
Compensation Package
• Competitive hourly wage
• 40 hours + per week
• Clothing allowance
• Use of company Blackberry
• Use of newer or new company truck
• Health and dental benefit program
• Great team environment
Deadline Dtae: 26/12/2013
How to Apply:
Please forward your resume to:
Email: service@northerndocksystems.com
Or fax your resume to: 905 625 0187
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