Estimator/Order Desk Job Vacancy in Calgary

Job Title:    Estimator/Order Desk
Job Location:    Calgary
Company/Employer: Desa Glass
About Us
Desa Glass has earned a solid reputation as a supplier of quality aluminum products in the new and retrofit construction markets.  Desa can accommodate the most challenging manufacturing requirements and production time-lines. Desa consistently integrates new technologies to better meet the evolving needs of our clients and add value to our service.
Desa Glass requires an Internal Customer Sales Representative for the estimating and expediting of Commercial Aluminium Framing/Doors.

Job Requirements:
• AutoCAD experience is required

Skills Required:
• Active Listening
• Excellent verbal and written communication
• Reading Comprehension
• Social Perceptiveness

Job Duties:
• Verify customer and order information for correctness, checking it against previously obtained information as necessary.
• Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
• Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
• Receive and respond to customer complaints.
• File copies of orders received, or post orders on records.
• Prepare invoices, shipping documents, and contracts.
• Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
• Direct specified departments or units to prepare and ship orders to designated locations.
• Compute total charges for merchandise or services and shipping charges.
• Confer with production, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace shipments.
• Check inventory records to determine availability of requested merchandise.
• Recommend merchandise or services that will meet customers' needs.

Deadline Date: 03/01/2014

How to Apply:
Please forward your resume to:
Email: hiring.desa@gmail.com